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Frequently Asked Questions
First, please contact Silvia by using the 'CONTACT' on the page menu, or by emailing her at: silvia@ silviagrisendi.com so that she can arrange a call with you to explore your needs. If you are happy to go ahead, Silvia will pencil in a date in which to start working with you.Next: payment is required upon agreement of a start date to secure your place and confirm your first appointment. If you are a new client, after paying for the Programme you will receive a detailed online Health Questionnaire, with an invitation to submit it at your earliest convenience, or at least 2 working days before the initial consultation. You will also receive a video call link (Zoom) to use on the day of the first consultation.
Both use the same blend of nutritional therapy, lifestyle medicine, and health coaching, the difference is depth and duration. Focus is a shorter programme (90-min assessment + 2 follow-ups) for those who want a clear plan and are confident to run with it. Immersion (90-min assessment + 4 follow-ups) gives more time to explore behaviour patterns, clear obstacles, and embed change that lasts.
Focus sessions should be used within 4 months, and Immersion within 8 months.This gives enough room for scheduling around life, while keeping momentum. If you need more flexibility, get in touch and we'll figure out what works.
Yes. If you feel you'd benefit from more time and support than Focus offers, we can discuss upgrading to Immersion partway through. Just get in touch and we'll figure out what makes sense for you.
Payment is in full at the start of your programme.
Cancellations: We understand that sometimes you need to cancel appointments. If you cancel up to 48 hours before your appointment you will be able to reschedule it at a later date, depending on availability. Appointments cancelled within 48 hours’ notice may be subject to a cancellation charge (£75) or will be forgone from your Programme.
If there is an urgent situation and you need to cancel with less than 48 hours’ notice please contact us as soon as possible and re-scheduling will be agreed on an individual basis.Missed appointments: failing to attend a scheduled appointment without any warning will results in that specific appointment being forgone from your Programme.
You are welcome to discuss further steps with Silvia, so that she can support you in deciding what suits you best moving forward.
Please feel free to get in touch with Silvia : silvia@silviagrisendi.com
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